Emergencies

We are open 24/7 throughout the year and are proud to provide our own out of hours service at our Bishop Auckland branch, where our dedicated night team is on hand to monitor your pet and deliver attentive care.

They have access to a range of state-of-the-art equipment and facilities, so you can trust that your pet will be in safe hands.

If you have an emergency outside of our opening hours, please call ahead to your usual branch number, so that you can be put through to the Bishop Auckland team.

Bishop Auckland – 01388 602 707

Newton Aycliffe – 01325 321 871

Spennymoor – 01388 420 136

Please allow our team time to answer your call, as we may be looking after an inpatient and might not be able to get to the phone immediately.

24/7 out of hours care

We are the only general practice in the region that provides their own OOH services for our patients.

This means that if you have concerns at any time, day or night, we can address this without having to travel elsewhere or back and forth between practices.

With a dedicated night team, we are there for you around the clock both for emergencies and for hospitalised patients.

Once in our care, your pet can stay with us for the duration of the time they need to be hospitalised and cared for without the stress of relocating.

While we can see emergencies at any of our branches during opening hours, hospitalisation and emergencies for out of hours are provided at our Bishop Auckland branch.